Chargeback Services
When crypto assets are lost to fraud, scams, or unauthorized transactions, chargeback services provide a critical recovery mechanism through traditional financial channels. We coordinate with payment processors, banks, and crypto exchanges to initiate and support chargeback claims.
When Chargebacks Apply
Credit Card & Bank Transfers
If you purchased crypto via credit card or bank wire and the transaction was fraudulent or unauthorized, chargeback claims can recover your funds from the payment processor or bank.
Exchange Account Fraud
Unauthorized access to exchange accounts resulting in crypto withdrawals. We document the breach and support chargeback claims against the exchange or your bank.
Fake Vendors & Scams
Paid for crypto that was never received or to a fake seller. Payment method chargebacks are often the fastest recovery path.
Our Chargeback Process
- Document Collection: Gather transaction records, communication history, and proof of fraud
- Bank/Processor Liaison: File official chargeback claims with your bank or payment processor
- Evidence Presentation: Submit forensic analysis and supporting documentation
- Follow-up & Dispute: Respond to issuer inquiries and counter any merchant disputes
- Recovery Coordination: Work with all parties to ensure funds are returned to your account
Success Rates
Chargeback success depends on timing, transaction type, and evidence quality. We've achieved recovery rates of 60-75% on supported claims within 90-180 days.